
Sales Policy
Effective Date: January 17, 2025
At FabricNexoTop, we are committed to providing high-quality products and excellent customer service. This Sales Policy outlines the terms and conditions for purchasing products through our website. By making a purchase, you agree to abide by the terms set forth below.
1. Order Acceptance and Confirmation
Once you place an order with FabricNexoTop, you will receive an order confirmation via email. Please note that this does not mean your order has been accepted. We reserve the right to accept or reject any order, in whole or in part, for reasons including but not limited to:
- Product availability
- Errors in product information or pricing
- Payment issues
If your order is canceled after payment has been processed, you will be issued a refund in the same form of payment used for the purchase.
2. Product Availability
While we make every effort to ensure that our products are available, FabricNexoTop cannot guarantee product availability. If a product is out of stock, we will notify you as soon as possible and provide an option to either wait for restocking or cancel the order for a full refund.
3. Pricing and Payment
- Pricing: All prices listed on our website are in U.S. Dollars (USD) unless otherwise specified. Prices may change without notice, and these changes will only apply to orders placed after the updated price is published.
- Payment: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. You are responsible for providing accurate payment details. Payment will be processed once your order is confirmed.
4. Shipping and Handling
- Shipping Charges: Shipping fees are calculated during checkout based on the delivery location and the weight of your order.
- Delivery Time: We strive to process and ship orders within 1-2 business days. Estimated delivery times are provided at checkout. However, shipping delays may occur due to unforeseen circumstances.
- Shipping Address: It is your responsibility to provide accurate shipping information. FabricNexoTop is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
5. Returns and Exchanges
For information regarding returns and exchanges, please refer to our Refund and Returns Policy.
6. Sales Tax
Sales tax will be applied to orders shipped within states where sales tax is required by law. The applicable tax rate will be displayed at checkout based on your shipping address.
7. Order Cancellation
You may request to cancel an order within 24 hours of placing it. After this time, we cannot guarantee the cancellation of the order, as processing may have already begun.
To cancel an order, contact us as soon as possible at:
- Phone: (646) 336-7281
- Email: Info@fabricnexotop.com
8. Limitation of Liability
FabricNexoTop is not liable for any indirect, special, incidental, or consequential damages arising from your use of our products, even if we have been advised of the possibility of such damages. Our liability is limited to the purchase price of the product(s) in question.
9. Changes to Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on our website with an updated Effective Date.
For any questions or concerns regarding our Sales Policy, please contact us at:
- Street: 454 W 22nd St, New York, NY 10011
- Hotline: (646) 336-7281
- Email: Info@fabricnexotop.com